Blog

FAQS

I’ve forgotten my login / my password

Your login (username) is always an email address.  If you have fogotten your password, you can reset it by going to “My account” at the top of the home page.  Select the login page, then click “Forgot your password? Click here”. Clicking this link will launch the reset process. An email will then be sent to your inbox. Please follow the prompts in this email to reset your password.

Returns Policy

Online Orders

If you buy from us online, you have 60 days from the point of receipt (not of ordering) to return goods to us at the address below. We will offer either refund or exchange providing the terms are correctly met (labels attached, product unused, documentation included). .

Order Status and Tracking

How do I track my product order?

Track your product order or follow the link in the email you receive when your order ships. You can also call Customer Care toll-free at +14983238454.

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