Blog

Order Status and Tracking

How do I track my product order?

Track your product order or follow the link in the email you receive when your order ships. 

  • Ordered: This means we've received your order, and we're getting your product or products ready to ship.
  • Shipped or in transit: Your order is on its way.
  • Delivered: Your order has arrived at its destination.
  • Out of stock: The product or products you ordered are no longer available. They won't be backordered, but you can place a new order when the item is available again.

Delivery confirmation is not available for APO/FPO/DPO orders that are delivered by the military mail service, and package tracking is not available once the package is handed off to the military mail service.

How do I track my product order?

Track your product order or follow the link in the email you receive when your order ships. 

  • Ordered: This means we've received your order, and we're getting your product or products ready to ship.
  • Shipped or in transit: Your order is on its way.
  • Delivered: Your order has arrived at its destination.
  • Out of stock: The product or products you ordered are no longer available. They won't be backordered, but you can place a new order when the item is available again.

Delivery confirmation is not available for APO/FPO/DPO orders that are delivered by the military mail service, and package tracking is not available once the package is handed off to the military mail service.

 

How do I track my contact order?

Track your contact order . 

  • In process: We're currently filling your order.
  • Shipped: Your order is on its way.
  • Out of stock: You'll soon receive an email notifying you of either a backorder or an order cancellation.